Service, Repairs, Maintenance

In the event of a repair or a tenant improvement, we would need to go through a few steps.

1. First, the building’s fire alarm system would need to be placed on “test.” The building owner or agent would need to make a call to the alarm monitoring company, and they will ask for an account number and a password. Often it is the policy of a building owner or management company to have insurance certificates made out to them and have a copy of our state license. We will gladly provide these items upon request. Note that, when working on a system, we will make every effort to avoid the alarms going off, yet this is sometimes unavoidable. Some alarm systems are designed so that they cannot be silenced. Building owners may wish to notify the tenants that the work will be performed.

2. We would then need access to the system Control Valve and main drain. Sometimes these items are locked in a room or a tenant space and the valve may also have a chain and a lock. On the day of the scheduled work we would need to coordinate the alarm shutdown and the unlocking of the system valves.

3. After draining the system through the main drain, we’ll need to also, likely, drain water from the area of work. Fire sprinkler water is often very dirty. Note that we have cutting edge techniques for capturing this water and avoiding a mess, but in existing conditions (that is, working in existing offices or occupied residences) it can be tedious.